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7fb FAQ — All Your Questions Answered

Find detailed answers to all your questions about payments, bonuses, games, and account management — all in one place.

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Account & Registration

On the registration page Go and fill out the form with your mobile number, password, and age verification. An OTP will be sent to your mobile — once verified, your account will be ready. The whole process takes just 2–3 minutes.

You must be at least 18 years old to register with 7fb. During registration, you'll need to check the age confirmation box. Proof of age may also be requested during KYC verification.

No. Only one account is allowed per person. Creating multiple accounts may result in all accounts being suspended and balances frozen. Fair and responsible gaming is our policy.

KYC (Know Your Customer) is an identity verification process. To increase your withdrawal limit or make large withdrawals, you'll need to submit a photo of your NID or passport. This is done entirely for the security of your account.

To close your account, contact the support team. If you have a remaining balance, make sure to withdraw it first. Responsible Gaming You'll also find a self-exclusion option on the page.
Login & Password

First, make sure you're entering the correct mobile number and password. Too many failed attempts will temporarily lock your account. Use the "Forgot password?" option to reset it. If the problem persists, contact support.

on the Login page Click the "Forgot password?" button. Enter your registered mobile number — you'll receive an OTP within 30 seconds. Use the OTP to set a new password. The whole process takes under 2 minutes.

Yes, you can be logged in on multiple devices at the same time. For your security, always log out after using a public or shared device and avoid enabling "Remember me" on those devices.
Deposits & Withdrawals

You can deposit on 7fb via Mobile Pay, Nagad, Rocket, Upay, and bank transfer. Mobile banking deposits are typically credited within 1–5 minutes. For more details, Financial Transactions View the page.

The minimum deposit amount varies by payment method. Mobile banking generally starts from BDT 100. For specific details, Transactions page to find out more.

Most withdrawal requests are processed within 15 minutes to 2 hours. During peak hours or for larger amounts, it may take a bit longer. If KYC verification is not complete, your first withdrawal may take additional time.

Withdrawal limits depend on your account's KYC level and VIP status. Standard accounts have set daily limits, while VIP members enjoy higher limits. For more details, VIP Page to find out more.

Wait 15 minutes first. If your balance still hasn't updated, contact support with a screenshot or reference number of the transaction. Most issues are resolved within 30 minutes.
Bonuses & Promotions

New members receive a 100% welcome bonus on their first deposit. Some free spins or free bets may also be available immediately after registration. Bonus terms and conditions Terms & Conditions on the page.

Wagering means you need to place a certain amount of bets before you can withdraw bonus funds. For example, a 10x wagering requirement on a BDT 100 bonus means you must place BDT 1,000 in bets. Terms may vary for each bonus.

Yes, 7fb offers daily login bonuses, weekly cashback, and monthly reload bonuses. VIP members receive even more exclusive rewards. Log in and check the Bonus section to see what's available.

Bonus validity periods vary by type. Welcome bonuses typically last 7–30 days. If wagering requirements are not met within the specified period, the bonus is automatically cancelled.
Games & Betting

7fb has over 1,000 games — slots, Live Casino, crash games, poker, roulette, blackjack, and much more. On the Games page Browse all categories.

Yes. All games on 7fb are sourced from certified software providers and tested using RNG (Random Number Generator) technology. The RTP (Return to Player) rate for each game is publicly available.

Most slots and table games can be played for free in demo mode. However, real-money betting and claiming bonuses require you to have an account and be logged in.

High Roller This section is for those who prefer placing high-stakes bets. It features high-limit games, exclusive tables, and dedicated hosts.
Sports Betting

7fb offers betting on more than 20 sports, including cricket, football, tennis, hockey, badminton, and basketball. Live betting is also available, letting you wager at real-time odds while the match is in progress.

In live betting, odds update in real time as the match progresses. You can place bets at any moment — on the outcome, the next goal, the next point, and more. on the Match Odds page View live scores.

The minimum bet starts from BDT 10. The maximum limit varies depending on the match, market, and your account tier. VIP members enjoy higher betting limits.
Security & Privacy

Yes. 7fb uses SSL 256-bit encryption to keep all transactions and personal data secure. See our Privacy Policy your information is never sold or shared with third parties.

Change your password immediately and contact support. 7fb will never ask for your password by phone or message. If someone requests your password, it is likely a phishing attempt.

No. 7fb never sells your personal information to third parties. See our Privacy Policy We are completely transparent about this.
Support & Contact

You can reach 7fb's support team via live chat, email, or social media. Live chat is the fastest option — you'll typically get a response within 2–3 minutes. Email us at: support@7fb.run

Yes, the 7fb support team is available 24/7, every day of the week. Support is available in Bengali, so there's no language barrier.

Any complaints can be submitted directly via support chat or support@7fb.run. Every complaint is taken seriously and responded to within 24 hours.

Why choose 7fb

Why millions of Bangladeshi players trust us

Fully Licensed

7fb is a licensed and regulated platform. All operations are conducted in compliance with international gaming regulations.

Fast Payments

Deposit and withdraw via Mobile Pay, Nagad, or Rocket in minutes. No hidden charges.

1,000+ Games

Top games from world-class providers — slots, Live Casino, Sports Betting, and more.

Generous Bonuses

100% bonus on your first deposit, daily offers, and VIP rewards — every step is rewarded.

Mobile App

Dedicated apps for Android and iOS. Play from anywhere. Download the App।

Bangla Support

24/7 live chat support in Bangla. Get your issues resolved with no language barrier.

7fb FAQ — The Complete Guide

The 7fb FAQ page is built to help players in Bangladesh find quick answers to any question they have. Whether it's registration, withdrawals, or anything in between — this page should be your first stop.

Many new members sign up with 7fb and immediately want to know how to make a deposit, how to use their bonus, or who to contact if something goes wrong. Our FAQ has clear, detailed answers to all of that.

Payment questions are among the most common. Issues like a deposit via Mobile Pay or Nagad not reflecting in your balance, or a delayed withdrawal, are usually caused by network delays and tend to resolve on their own. That said, if it's been more than 15 minutes, it's best to contact support.

Bonuses are a common topic. Claiming one is easy, but misunderstanding the wagering requirements can lead to disappointment. Always read the terms before accepting any bonus. Our FAQ explains how wagering works in plain, simple language.

Security is a common concern. 7fb is an SSL-secured platform, and your information is never shared with third parties under our privacy policy. As an added precaution, always use a strong password and never share it with anyone.

Keep in mind: 7fb will never ask for your password or OTP via phone, message, or email. If you receive such a request, it may be a scam — contact support immediately.

Those new to Sports Betting often ask how to read odds and how live betting works. Our on the Match Odds page Live odds and scores are available, and you'll also find a basic guide in the FAQ.

Finally, a word on responsible gaming. Gaming is meant to be fun — it becomes a problem when you go beyond your limits. 7fb offers self-exclusion, deposit limits, and cooling-off options. on the Responsible Gambling page Learn more.

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